A themed tourist attraction with visitor centers located around the world required temperature-controlled shipping and delivery for their chocolate and fragile souvenir products. dfYOUNG created a customized solution to meet their near-daily delivery.
The Client replenishes its visitors’ center in Times Square, NYC, from locations in the North East USA. The center is stocked with a variety of products — from temperature-sensitive, climate-controlled foodstuffs to fragile souvenirs and plush toys. The center must be regularly replenished, with deliveries occurring up to 6 nights a week. The Client seeks a Logistics Service Provider that can provide superior service and value. As the deliveries include temperature-controlled food products and delicate collectibles, efficient and professional logistics operations are critical to minimizing loss, maintaining supply and ensuring timeliness.
ZYL utilizes dedicated equipment, including refrigerated trucks, to regularly replenish the retail supply. ZYL drivers, knowledgeable about the area, the Client and special delivery requirements, ensure consistency and the highest level of service possible. Key account contacts within our Client Services team are available to the Client to provide immediate care and support as needed, including organizing expedited shipments if necessary.
ZYL invest time and expertise to fully understand your business before designing plans to improve your supply chain. We take responsibility for the performance of all our suppliers and for ensuring the availability of resources.
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