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    For startups
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    Some metrics play an essential role to measure the pulse of a company’s customer service efficiency, while others are more evaluating if a brand has a customer-centric approach.

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    Some metrics play an essential role to measure the pulse of a company’s customer service efficiency, while others are more evaluating if a brand has a customer-centric approach.

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    Some metrics play an essential role to measure the pulse of a company’s customer service efficiency, while others are more evaluating if a brand has a customer-centric approach.

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    They are turning things around quickly, coming up with approaches and suggestions on their own.

    — Jane Emerson, Apple

    We are extremely happy here, and we are getting a lot of positive feedback. The clean, simple look is resonating well.

    — Waldo Emerson, Quicky

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    Pair this understanding of the individual experience with powerful quantitative insights to inform you.